1. Information We Collect
When you use Turistravels, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing details when you make a booking or create an account.
- Booking Information: Tour preferences, travel dates, group size, and special requirements.
- Technical Data: IP address, browser type, device information, and pages visited through cookies and similar technologies.
- Communications: Messages you send us through our contact form, email, or WhatsApp.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your tour bookings and payments.
- Communicate with you about your reservations, including confirmations, updates, and follow-ups.
- Improve our website, services, and customer experience.
- Send promotional offers and travel tips, only if you have opted in to receive marketing communications.
- Comply with legal obligations and protect against fraud.
3. Cookies & Tracking
Turistravels uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our website so we can improve navigation and content relevance.
You can control cookie preferences through your browser settings. Disabling certain cookies may limit some website functionality. We use the following types of cookies:
- Essential Cookies: Required for the website to function properly (e.g., session management).
- Analytics Cookies: Help us understand usage patterns and improve the site.
- Marketing Cookies: Used to deliver relevant advertising, only with your consent.
4. Third-Party Sharing
We do not sell your personal information. We may share your data with:
- Tour Operators: To fulfill your bookings, we share necessary details (name, contact info, group size) with our partner operators.
- Payment Processors: Secure third-party services that handle payment transactions on our behalf.
- Analytics Providers: Aggregated, anonymized data to help us understand website usage.
- Legal Authorities: When required by law, regulation, or legal process.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure payment processing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
To exercise any of these rights, please contact us at turistravelspop@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
8. Contact
If you have questions or concerns about this Privacy Policy, please reach out to us at turistravelspop@gmail.com or visit our Contact page.